Terms of service

Legal Terms Governing Your Use of IndustryPapa

1. Eligibility & User Requirements

By using IndustryPapa, you confirm and represent that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity and authority to enter into binding contracts under applicable Indian law
• You are not prohibited by any law, regulation, or court order from using this website
• You will comply with all applicable laws and regulations in your jurisdiction
• All information you provide is accurate, current, and truthful

2. Products & Availability

Product Range

IndustryPapa specializes in industrial sensors and automation components from leading global brands including:

• Datalogic — Global leader in industrial automation and barcode reading
• Pepperl+Fuchs — World-renowned manufacturer of industrial sensors
• Tri-Tronics — High-performance specialists in label and contrast detection
• And other authorized brands and distributors

Product Availability & Modifications

• Product listings are subject to availability — we reserve the right to modify, suspend, or discontinue product listings at any time
• We do not guarantee that all products will always be in stock or available
• Product images and descriptions are illustrative; actual products may vary slightly in appearance
• We take reasonable efforts to ensure accurate product descriptions, but errors may occur
• We are not responsible for typographical errors or inaccurate product information

3. Pricing & Payment

Pricing Information

• All prices are displayed in Indian Rupees (INR)
• Prices are inclusive or exclusive of GST as indicated on each product page
• Shipping charges are calculated at checkout based on delivery location
• Prices are subject to change without prior notice
• Any promotional discounts are valid only for the specified period and products

Payment Methods & Processing

• We accept payment via UPI, net banking, debit cards, and credit cards
• All payment transactions are processed securely through PCI-DSS Level 1 compliant gateways
• You authorize us to charge your selected payment method for the full order amount
• Payment must be successfully completed before your order is processed

GST & Invoicing

• All invoices are issued by Voxintech, our official billing entity
• GST-compliant invoices are automatically generated for all orders
• Invoice details are sent to your registered email address upon order confirmation
• You are responsible for maintaining invoices for your records and tax purposes

Pricing Errors & Cancellation

• IndustryPapa reserves the right to cancel orders in case of pricing errors or payment failure
• If a price is clearly erroneous and we identify the error before shipping, we will contact you with options
• We may refuse service to customers with a history of pricing error exploitation

4Intellectual Property Rights

Website Content Ownership

All content on www.industrypapa.com, including but not limited to:

• Text, logos, images, graphics, and illustrations
• Product descriptions, photographs, and specifications
• Website design, layout, and user interface
• Source code, software, and technical infrastructure

...is the exclusive property of IndustryPapa / Voxintech and is protected under Indian intellectual property laws, including the Copyright Act, 1957 and the Designs Act, 2000.

Permitted Use

• You may view, read, and download content for personal, non-commercial use only
• You may print pages for reference purposes
• All other uses are prohibited without our written permission

Prohibited Use

• Reproduction: Copying, reproducing, or duplicating content without permission
• Commercial Use: Using our content for resale or commercial purposes
• Modification: Altering, editing, or creating derivative works from our content
• Distribution: Publishing, transmitting, or distributing content to third parties
• Reverse Engineering: Attempting to decompile, disassemble, or reverse-engineer our software
• Unauthorized Linking: Deep-linking to our website without permission

Brand & Trademark Protection

• "IndustryPapa," "Voxintech," and associated logos are trademarks of Voxintech
• Use of our trademarks without written consent is strictly prohibited
• Brand partnerships and authorized distributor status do not grant trademark rights

5. User Conduct & Prohibited Activities

You agree not to engage in any of the following activities:

Prohibited Conduct

• Illegal Activities: Using our website for any illegal purpose or in violation of any laws
• Fraud: Providing false information, using fraudulent payment methods, or engaging in chargebacks
• Harassment: Harassing, threatening, or abusing our staff or other customers
• Unauthorized Access: Attempting to hack, bypass security, or gain unauthorized access
• Malware: Uploading or transmitting viruses, malware, or harmful code
• Spam: Sending unsolicited bulk communications or emails
• Intellectual Property Infringement: Posting content that violates copyrights or trademarks
• Bot Activities: Using automated bots, scrapers, or crawlers without permission

Consequences

• Violation of these terms will result in immediate account suspension or termination
• We may report illegal activities to law enforcement authorities
• We may pursue legal action for damages and injunctive relief
• We may block your IP address and devices from accessing our website

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY INDIAN LAW, IndustryPapa and Voxintech shall NOT be liable for:

Excluded Damages

• Indirect Damages: Indirect, incidental, consequential, special, or punitive damages
• Lost Profits: Loss of profits, revenue, business opportunity, or goodwill
• Data Loss: Loss of data, information, or customer records
• Service Interruption: Downtime, service disruption, or temporary unavailability
• Third-Party Issues: Delays caused by courier partners or third-party logistics providers
• Product Failure: Product failure, malfunction, or incompatibility with your systems
• Technical Errors: Website errors, bugs, or technical malfunctions

Liability Cap

The total liability of IndustryPapa and Voxintech, whether in contract, tort, or any other legal theory, shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

7. Disclaimers & "As-Is" Provision

Website Disclaimer

The IndustryPapa website and all content are provided "AS-IS" and "AS-AVAILABLE" without any warranties of any kind, express or implied.

• We do not warrant that the website will be error-free or uninterrupted
• We do not warrant the accuracy, completeness, or timeliness of product information
• We do not warrant that defects will be corrected or that the site is free from harmful code
• You assume all risks associated with using the website and services

Product Disclaimer

• Products are sold in their current condition subject to the manufacturer's warranty
• We do not provide additional warranty coverage beyond the manufacturer's warranty
• We are not liable for product failure, malfunction, or incompatibility with your systems
• You are responsible for verifying product compatibility before purchase

8. Indemnification

You agree to indemnify, defend, and hold harmless IndustryPapa, Voxintech, and their officers, directors, employees, and agents from any and all claims, damages, losses, and expenses (including reasonable attorney's fees) arising from or related to:

• Your use of the website or services
• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• Content you submit or upload to the website
• Your products causing harm to third parties
• Any intellectual property infringement claims

9. Governing Law & Jurisdiction

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Applicable Indian laws include:

• Information Technology Act, 2000
• Contract Act, 1872
• Sale of Goods Act, 1930
• Goods and Services Tax (GST) Law
• Consumer Protection Act, 2019

Jurisdiction & Dispute Resolution

• Any disputes, claims, or legal proceedings arising from these terms shall be subject to the exclusive jurisdiction of competent courts in India
• You consent to the non-exclusive jurisdiction of courts located in India
• You waive any objection to venue or inconvenient forum in Indian courts

Dispute Resolution Process

1. Negotiation: First, attempt to resolve disputes through good faith negotiation with our support team
2. Escalation: If unresolved, submit a formal written complaint to support@industrypapa.com
3. Mediation: Disputes may be referred to mediation before litigation
4. Legal Action: If mediation fails, disputes shall be litigated in competent courts in India

10. Amendments & Changes to Terms

Right to Modify

IndustryPapa reserves the right to amend, modify, or update these Terms of Service at any time, without prior notice.

Notification & Effectiveness

• Changes are effective immediately upon posting on the website
• Material changes will be accompanied by a prominent notice or email notification
• Your continued use of the website after changes constitutes acceptance of the updated terms
• We recommend reviewing these terms periodically for updates

Version Control

Last Updated: 15 April 2026

11. Severability & Entire Agreement

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining terms shall continue to be valid and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and IndustryPapa regarding the use of our website and services. These terms supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral.

12. Contact for Legal Inquiries